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|What Our Customers are Saying:|
|By Karin Henderson|
I had the BEST Customer Service experience at SportCheck in Shawnessy Today. Cole was running the footwear department solo this afternoon at around 12:45pm. That was the only department in the store with customers and by my quick count there were at least 7. He was quick an efficient and was able to take size requests from 3 people at once totaling 4 pairs of shoes! I had requested 2 pairs of cleats for my children and when he didn't have the Black pair with pink highlights I wanted, he proactively brought me another option of pink shoes in the size I had requested....perfect! I was in and out of the store in 10mins with two brand new pairs of shoes for my kids. A totally painless experience that could have easily went the other way. When I told the cashier of my experience the other cashier who had just finished with her customer came over to ask if she should go and lend a hand in the shoe department... two proactive employees in the same shopping trip will keep this customer coming back to SportCheck in Shawnessy!